1. Information we collect 

We may collect the following types of information: 

Personal information

• Name, email address, phone number, and physical address.

• Payment information (stored securely via third-party processors).

• Business details if provided during interactions. 

Non-personal information 

• Browser type, device information, and IP address.

• Website usage statistics via cookies and analytics tools. 

Sensitive information

• Data classified as Personally Identifiable Information (PII), secured according to industry best practices. 

2. How we collect information 

We collect information through the following methods:

• Direct interactions: Information you provide when filling out forms, subscribing to newsletters, making purchases, or contacting us.

• Automated technologies: Data collected via cookies, server logs, and analytics tools when you browse our website.

• Third-party sources: Payment processing partners and marketing platforms. 

3. How we use your information 

We use the information collected for the following purposes:

• To provide services: Process payments, deliver purchased products, and fulfill service requests.

• To communicate: Respond to inquiries, send confirmations, and notify you about changes to our services.

• Marketing: Send newsletters, promotional offers, and other marketing materials (only if you have consented to receive them).

• Improvement: Analyze website usage to improve functionality and user experience.

• Legal compliance: Meet regulatory requirements and ensure the security of your data. 

4. Legal basis for processing 

We process your personal data under the following legal bases:

• Consent: For newsletters, marketing, and promotional activities.

• Contractual necessity: To fulfill purchases and service agreements.

• Legitimate interests: Improve website usability and maintain security.

• Legal obligation: Compliance with applicable laws. 

5. Data sharing and disclosure 

We do not sell or rent your data. However, we may share your data in the following circumstances:

• Service providers: Trusted third-party processors for payment, hosting, analytics, and email marketing.

• Legal compliance: When required by law or to protect our rights.

• Corporate transactions: In the event of a merger, acquisition, or sale of assets. 

6. Data retention 

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting obligations. Payment information is stored securely by our payment processors and is not directly accessible to us. 

7. Security

Your data is stored and processed securely in accordance with advanced security measures, including encryption of PII and other industry-standard protocols. We regularly review our security practices to ensure the safety of your information. 

8. Your rights

• Depending on your location, you may have the following rights regarding your personal data: 

• Access: Request access to the personal data we hold about you.

• Correction: Correct inaccurate or incomplete information.

• Deletion: Request deletion of your personal data, subject to legal obligations.

• Data portability: Request a copy of your data in a portable format.

• Withdraw consent: Opt out of marketing communications at any time.

• Complain: Lodge a complaint with your local data protection authority. 

To exercise your rights, contact us at info@exlterra.com. 

9. Cookies

We use cookies to enhance your experience on our website. Cookies collect information about your browsing habits and preferences. You can manage your cookie preferences through your browser settings.

10. International data transfers

As Exlterra operates globally, your data may be transferred and stored outside your home country. We ensure such transfers comply with applicable data protection laws, using mechanisms such as Standard Contractual Clauses (SCCs) or adequacy decisions. 

11. Third-party websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your data. 

12. Changes to this policy 

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review it periodically. 

13. Contact us 

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us: 

Exlterra Inc. 618 East 10 Mile Road, Hazel Park, MI 48030, United States 

Email: info@exlterra.com 

Website: https://www.exlterra.com